Shipping policy

Shipping Costs & Methods

USPS First Class (5-7 Business Days)
$5.99

USPS Priority Mail (2-3 Business Days)
$12.99

FedEx International Economy
Rate based on delivery address

FedEx International Priority
Rate based on delivery address

Our warehouse will be closed on the following holidays:

•  Martin Luther King
• Presidents Day
• Memorial Day
• Independence Day
• Labor Day, Tuesday
• Columbus Day,
• Veteran Day,
• Thanksgiving Day
• Christmas Day
• New Year’s Day

Processing Time

Please allow 1-2 days processing time for your order to ship

Domestic Delivery Time - Standard Shipping

Time in transit depends on the shipping method selected, please reference the above chart for additional information. Please note that time in transit does not include weekends or holidays. All delivery times are estimates. Hummingbird Kiss is not responsible for delays in delivery due to events beyond our control, including shortage of materials, labor strikes, transportation failures or acts of nature.

Refused Packages

A $15 Non-Delivery Fee will be charged for refused shipments. The Non-Delivery fee will be charged to the payment form selected during checkout and will be subtracted from any refund or store credit.

United States Postal Service (USPS)

USPS is required for all deliveries to PO Boxes and military addresses. We cannot guarantee replacement of lost or stolen packages shipped via USPS.

 

Store Policy

 

Orders are shipped Monday-Friday. Please allow 1-2 business days for processing before your order is shipped.

Due to the nature of the item, for sanitary purposes there are no refunds or exchanges.  In the unlikely event you receive a damaged item, we will gladly replace it within 30 days of the date of purchase.

For damaged item(s), please include your order # and return to our offices at:

Hummingbird Kiss

17627 NW 62^nd Pl N,

Hialeah, FL  33015.

For all other questions or inquiries, please contact us at info@hummingbirdkiss.com